I Just Want to Say "Thank You"
Let’s be real. The holidays are a blur for hairstylists. Really, they are a blur for anyone in the retail or service industry.
I don’t know about you, but I always get a little squirmy when my clients give me gifts! I always have!
Something about it for some reason has always made me feel unsettled. Most likely it’s because I really try for their whole experience to be about them and not about me, so the gift just feels contradictory to that!
I was doing some thinking about what I could do for my clients this year, to turn the focus back on them during the holidays. I know some salons, and probably some of you, already have amazing programs and incentives around this time to treat your guests. But, what if you are an independent like me? Or, what if you are part of a bigger salon, but want to do something directly from you.
Most of the brands make super cute little holiday minis that would be a huge hit! But, for me I still felt like I wanted more.
So, here’s my idea…(I know you’re dying to know)
This year I am going to write all of my clients thank you cards for Christmas. Not anything super long ‘cause we all know no body has time for that! Just a simple thank you note directly to them for being my client and how grateful I am for them…even the ones who might make me sweat a little, yes we are thankful for them too! A note doesn’t cost much in terms of dollars, but I really think the response will be greater than a tangible object.
What do you think? Do you want to have a virtual writing party with me? (not really but that would be fun, I’m picturing pjs, slippers, candles and of course coffee) Let’s show our clients how much we appreciate them during this wonderful and caffeinated (to function) time of year!